Pure Water Pole System FAQ

You will find the most common topics and questions that clients ask.  If you have a question that is not answered on this page, or you require further information, please contact us and we will be happy to discuss your query.  Or click on technical page.

How much money will the Pure Water Cleaning system save us?
Although every job is different past experience and customers feedback we can say on on average, we are saving you around 30-50%.  This is in comparison with the more conventional methods used before, such as ladders etc.

How do you clean the windows?
On top of the pole is a nylon brush head with a small channel that jets out a constant supply of pure water.  First we clean the frames and then the glass by moving the brush head (which is constantly wet) over them.  We then rinse the windows and frames and leave to dry to a spot free finish.

Do you give free demonstrations and quotations?
Yes we always give a free quotation prior to conducting any work.  This is so we can give you a competitive quote and complete our Helath and Safety Risk assessment.  Demonstrations are available upon request. However we are so confident in our quality that we do the work prior to requesting payment and offer a gaurantee.

Is it safe?
Yes. Because the operators work from the safety of the ground and no ladders or other equipment are used.
Are the poles heavy and how do you control it so high?
The poles are made from high quality carbon fiber which is a very light but extremely strong material.  As it is so strong and durable we can easily control the poles without too much friction or bend.  When working on heights in excess of 40 feet we always work in pairs with one person checking the terrain.

How can pure water not leave any marks or droplets?
Tap water and rain water contains mineral deposits, pollution, calcium and chemicals our water is stripped of every element and is pure in every sense. We do this by using a technique called reverse osmosis which is a filtration process.  The end result is 100% food grade pure water.  Because it has no impurities no drying spots are left.

How do you get a constant supply of water and where do you treat it?
Our water is treated on our premises using a 5 stage filtration process. When this process is completed we transfer the water into our specially adapted vans which have 350-600lr litre holding tanks.  Each van has a final resin and particle filter to act as belt and braces.  It also allows us to use tap water for a limited time should we run out of water at the end of a very busy day.

Are any chemicals used during this filtration process?
None. Our filters contain natural elements such as salt, resin beads and carbon and are environmentally safe.
Can the water damage or stain my property or building?
No. More damage is caused from pollution in the rain or atmosphere.

How does using the Pure Water Cleaning system save us money?
In the window cleaning industry prices are inflated due to risk, the greater the risk the higher the price, as danger money is then applied. Also the hiring of expensive powered access equipment and using abseiling techniques inflates prices greatly. Because there is no risk and no high access equipment required, we can pass on these savings to our clients.