Pay by direct debit
Thank you for choosing Brilliant Window Cleaners. We ask every customer to pay by GoCardless direct debit, and you can set it up here. We only take a payment after the job is done, and GoCardless emails you the amount before anything leaves your account.
- Never paid in advance
- We never see your bank details
- Cancel at any time
Set up your direct debit
Enter the address we clean so we can match the payment to your account.
How paying by direct debit works
Set it up once and you do not need to think about paying again. Nothing is taken until a job is finished.
Step 1: Enter your address
The first line and postcode of the property we clean. That is how we match the direct debit to your account.
Step 2: Set up with GoCardless
GoCardless asks for your name, email and bank details on its own secure page. We never see your bank details.
Step 3: We do the job
Nothing is taken when you sign up. We only collect a payment once the clean is finished.
Step 4: Email, then payment
GoCardless emails you the amount before it is debited. Payments are processed at the end of the working week.
Questions about paying
When you are charged, your bank details, cancelling and one-off jobs.
When does money leave my account?
Only after we have done the job. GoCardless emails you the amount first, and payments are processed at the end of the working week. We never ask for payment in advance.
Do you see my bank details?
No. You enter them on GoCardless's secure page and they stay with GoCardless. We see that the direct debit is set up and the payments we collect, nothing more.
Can I cancel the direct debit?
Yes, at any time, through your online banking or by calling your bank. Please let us know as well so we can sort out payment for your next clean.
Is a direct debit protected?
Yes. Every direct debit is covered by the Direct Debit Guarantee. If a payment is taken in error, your bank refunds it in full straight away.
Do one-off jobs go through GoCardless too?
Yes. Whether you are on a regular window cleaning round or had a one-off gutter clear, set up the direct debit here and we collect the payment once the job is done.
I am not a customer yet. Where do I start?
Get a fixed price first. Call Patrick on 07761 558957 or send a quote request, and once your first job is booked you can set up the direct debit here.
A question about a payment?
Call us and we will sort it out. 8am to 5pm Monday to Friday, 8am to 1pm Saturday, closed Sunday.